Dining Delivery
Can I get a refund from MFI for not fulfilling an order?
A couple of months ago I selected and paid for some Dining room chairs from MFI. They were due to be delivered two weeks later. The chairs came but without the chair covers that I had chosen. MFI phoned me twice to delay delivery of the covers; first it was 1st week in March, then the last week in March. I agreed because I like the colour of the covers. Then, today they phoned again to say the covers won’t be delivered until the last week in APRIL!!! I asked to speak to the manager to complain and see what recourse I had and was told that he would call me back. I’m not holding my breath! Do you think MFI will take the chairs back and refund my money, or since I agreed to the first two delays, am I stuck with them?
The covers came with the chairs; it was an all inclusive price. I didn’t realise until MFI called that the covers were detachable velcro!
Did the chairs come with the covers or were they bought separtely?
If they were not part of a set then you have no right to send the chairs back
Start a Restaurant Delivery Service
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Gustav 23 Dining Chair – FREE 48 HOUR DELIVERY £148.98 *This item will be delivered within 48 hours, excluding Fridays and weekends. You may request a Saturday delivery at an extra charge of £30. Please request “Saturday delivery” and the date required in the ‘Special Delivery Instructions’ at the checkout. We will contact you to confirm your request and take the extra payment. For orders not requiring 48 hour delivery please state your preferred d… |
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