Dining Delivery

Can I get a refund from MFI for not fulfilling an order?
A couple of months ago I selected and paid for some Dining room chairs from MFI. They were due to be delivered two weeks later. The chairs came but without the chair covers that I had chosen. MFI phoned me twice to delay delivery of the covers; first it was 1st week in March, then the last week in March. I agreed because I like the colour of the covers. Then, today they phoned again to say the covers won’t be delivered until the last week in APRIL!!! I asked to speak to the manager to complain and see what recourse I had and was told that he would call me back. I’m not holding my breath! Do you think MFI will take the chairs back and refund my money, or since I agreed to the first two delays, am I stuck with them?
The covers came with the chairs; it was an all inclusive price. I didn’t realise until MFI called that the covers were detachable velcro!
Did the chairs come with the covers or were they bought separtely?
If they were not part of a set then you have no right to send the chairs back
Start a Restaurant Delivery Service
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Dining Room Carver Chair Brown Wicker Frame – Dining Furniture – FREE Delivery £109.99 Stunning light brown dining room carver chair with a hard wood frame and arms with detailed wicker designed body. A beautiful addition for any home, this wicker carver chair has matching dining tables and dining chairs available to accompany it. This chair is ideal to sit and spend a Sunday lunch with the family in your new look dining room or conservatory. The light brown detail on the chair … |
